Square Payment: "this app has not been configured, launch wizard for configurations" What does that mean??

  • leafit2me
    Asked on April 28, 2019 at 12:45 AM

    hi , 


    I added a square payment section to my form but there is a yellow triangle that says "this app has not been configured, launch wizard for configurations" What does that mean??

    will the credit card information transfer over to my square app for future use?

    Thank you,

    Cristina

    Jotform Thread 1806298 Screenshot
  • David JotForm Support Manager
    Replied on April 28, 2019 at 1:42 AM

    Your are seeing that message, because you need to create products:

    1556429901products Screenshot 10

    Please note that we do not allow collecting credit card information. The payment gateways are meant to sell products, subscriptions or get donations: https://www.jotform.com/help/47-Order-Form-Basics, and the credit card information is securely transferred to the payment gateway you have integrated your form with, but it is not visible to you.

    Please check this guide: https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form

    Let us know if you have more questions, we will be glad to assist you.