- LostDogsArizonaAsked on February 15, 2013 at 03:49 PM
Hello, I authorized a 1 time transaction for Jot Form an the month has not even gone by and I am now showing that i have been billed for a 2 year subscription totaling 135--Transaction:INT130215-4094-30371B--
I did not authorize this transaction and would like to cancel it, Please let me know what I need to do--Thanks--DavePage URL:
- jeanettebmzAnswered on February 15, 2013 at 03:53 PM
I switched this account to Bi-yearly premium subscription as requested on this thread
So , now it is confusing to me seeing that you wish to reverrt it .
Please confirm to us whether you want to stay on monthly premium or need to switch to the biyearly one. I did that manually as there is no way for users to do it in their side yet