I can't see my client's credit card info on the jotform.

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    Chanay
    Asked on April 28, 2019 at 08:07 AM
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    Victoria_K
    Answered on April 28, 2019 at 08:18 AM

    Are you referring to credit card number and other info? These details are not available for merchants, credit card details are processed by payment integration and this data is not received on submission. 

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    Chanay
    Answered on April 28, 2019 at 02:43 PM
    Yes I am. Can you explain payment integration? Wherecdid my client's info go?
    Chanay Boone
    Agape Love Travel
    770 733 3182

    On Sun, Apr 28, 2019 at 8:18 AM, JotForm wrote:
    New response received#yiv8465226268 p img {width:100%;} A new response has been received: Answered by Victoria_K

    Are you referring to credit card number and otherinfo? These details are not available for merchants, credit card details areprocessed by payment integration and this data is not received onsubmission. 
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    jonathan
    Answered on April 28, 2019 at 05:24 PM

    I recommend you review our user guide: Mastering Payment Form Integrations with JotForm

    Please take note that for security reasons some details on the submission payments like CC details will not be revealed or included in your form submission data.

    You may check other details info instead in your payment integration account i.e. PayPal dashboard.