Can I contact Jotform by phone?

  • Bartlett W Kooker
    Asked on April 28, 2019 at 12:05 PM

    Need to ask about billing problem.  ID No. I-GR2AC6DMFCK3

  • David JotForm Support Manager
    Replied on April 28, 2019 at 2:36 PM

    Unfortunately, we do not have support over the phone. We only have support via our forum or email(support@jotform.com). Could you let us know what your question is? We will be glad to assist you.

  • BW Kooker
    Replied on April 28, 2019 at 3:20 PM

    The business "Blu Nite Limo" was sold a month ago.  Nobody remembered Jotform was on automatic renewal and my paypal was charged $90 today.  I would like to cancel and get a Paypal refund.  Can you help me with this? We have been using Jotform since 2012.  The ID is  No. I-GR2AC6DMFCK3ID .

  • Mike
    Replied on April 28, 2019 at 3:43 PM

    We will refund the payment as per your inquiry in this support thread.