Upload Space not refreshing

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    Gavan
    Asked on April 28, 2019 at 08:28 PM

    https://prnt.sc/ni2v84


    Hello. Please note that our upload space is not refreshing.  Please assist....


    Thank you :)

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    ashwin_d
    Answered on April 29, 2019 at 02:34 AM

    I am sorry for the trouble caused to you. I did check your account and found that you have several forms in "Trash" folder. One of your deleted form "Mt Eden Village - Win A Ticket To Fly" has uploaded file which is consuming your upload storage space. 

    Please restore deleted form and then delete submissions to free up upload space. Alternatively you can also purge deleted form as well.  

    Hope this helps.

    Do get back to us if you have any questions.