Receiving the following error message when trying to collect donations

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    Asked on April 28, 2019 at 08:30 PM
    The jotform we are using to collect donations for Cambodia is not working.
    We get this message when you submit a donation:
    Could you please assist how to fix this

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    Answered on April 29, 2019 at 02:31 AM

    Unfortunately, the image attached to the post is not uploaded correctly. As we check your email account, we are not able to find any accounts registered using it. Could you provide us with the link to your JotForm and the exact error message or a screenshot of the error so that we can check it further and assist you further.

    We will wait for your response. Thank you!