My account is over quota.

  • leatherpaws
    Asked on April 28, 2019 at 11:02 PM

    Hi!

    I am currently using your free plan, and the forms are showing as Quota reached, whereas nothing has really met the limit. Please let me know if it is a glitch. Please help resolve.

  • Ashwin JotForm Support
    Replied on April 29, 2019 at 4:19 AM

    I am sorry for the trouble caused to you. I did check your account and found that you earlier reached your account upload space limit and that is the reason why your account was over quota.

    Since you have already deleted the submissions from your form and that seems to have cleared your account upload space. I have gone ahead and activated your account. All your forms are now active and back online. 

    Do test your form and get back to us if the issue persists.