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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have a free account and need some clarification on some of the limits.

    Asked by eurekainstitute on February 15, 2013 at 05:30 PM

    I think I get he 100
    Monthly Submissions, ( means I can have 100 people fill out my forms within the month - or is this a 30 day period?) But I don't understand the 10 SSL Secure Submissions-10 Receive Payments.  Most of the year our organization will have limited enrollment and the only time it may be an issue would be July and August.  If I go over can I just pay for those months?
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    JotForm Support

    Answered by mliz on February 15, 2013 at 11:03 PM

    The 100 submissions are regular submissions which happens when users submit data using the regular form 'http' while the 10 SSL Secure Submissions is the submission that uses 'https' in the form url. The monthly limit resets every first day of the month if you reach the limit of 10 SSL or 100 regular submissions whichever comes first then your form will stop working until you upgrade the account. Before the form is about to be deactivated you will receive a notification email to allow you to upgrade.

    For more information on SSL submission kindly visit the following page:

    http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    You can also find further details on the plans available here:

    http://www.jotform.com/pricing


    Thanks for using JotForm!