How can I access only the first name field in autoresponse?

  • Profile Image
    Asked on April 29, 2019 at 08:57 AM

    I am using full name, which I really like. I know it is storing first name and last name separately, as they are shown in first name and last name columns in my Google Sheet. So I should be able to utilize them separately in my email responses.

    In my autoresponse, I would like to use the first name only in the salutation, but I don't know the variable name of the first name field.

    My guess didn't work:
    Dear {first_name}

    I've looked in the advanced properties but I don't see it there either.

    What are the variable names for first name and last name?

    Thanks in advance!

  • Profile Image
    Answered on April 29, 2019 at 10:50 AM

    That is possible, first add the full name tag in your autoresponder and then you'll just need to add "first" into it to get the first name. So you will have to user Dear {name:first} to get only the first name.

    Please check and let me know if you are still having any issues with this and need any further help.

  • Profile Image
    Answered on April 29, 2019 at 11:56 AM

    Thanks, this is so helpful!