Project details not coming through asana

  • Bork_Eric
    Asked on April 29, 2019 at 9:12 AM

    Hello,

    After many attempts, I was finally about to get my jotform to integrate with Asana. However, none of the project details come through, only the projects name. Who do I get the project details to pre-populate in asana?

    Thanks you

  • David JotForm Support
    Replied on April 29, 2019 at 11:14 AM

    The project details and various other details can be mapped when setting up the Asana integration:

    https://www.jotform.com/help/470-Create-tasks-in-Asana-with-JotForm-submissions

    1556550744Capture Screenshot 10

    The task notes can be assigned to a short or long text entry field in the form in order to pass a longer block of text.

  • Bork_Eric
    Replied on April 29, 2019 at 12:01 PM

    David, Thank you for replying. I have done that in every way possible and we are still only getting the project name in asana.

  • David JotForm Support
    Replied on April 29, 2019 at 1:27 PM

    I did a bit of testing and my description is being passed to Asana.  My task notes as mapped to a long text entry field:

    1556558694Capture1 Screenshot 10

    1556558706Capture Screenshot 21


    And the data entered in my "test2" field is passed to Asana as the notes:

    1556558780Capture3 Screenshot 32

    1556558822Capture4 Screenshot 43

  • Bork_Eric
    Replied on April 29, 2019 at 1:32 PM

    Yes, that is how it is supposed to work, but that is not what is happening with my form:

    https://form.jotform.com/90977655192168

  • Alan_D
    Replied on April 29, 2019 at 3:23 PM

    I have inspected your form. As far as I see, you have mapped details fields.
    Project details not coming through asana Image 10I have cloned your form and tested. My test worked properly.
    This is how did I fill the form.
    Project details not coming through asana Image 21And this the passed value.Project details not coming through asana Image 32Project details not coming through asana Image 43Can you please try your form and inform us?

  • Bork_Eric
    Replied on April 29, 2019 at 5:27 PM

    These are the drop-down options I have (no edit project details1556573139Screen Shot 2019 04 29 at 4 Screenshot 10

  • jherwin
    Replied on April 29, 2019 at 7:20 PM

    Here's a screencast how to view the project details:
    1556579872asanatest Screenshot 10

    Or login to Asana and then click on this link: https://app.asana.com/0/1120381274426522/timeline to view the timeline/submission you made. 

    Note: The link above is your test submission.