Unable to find our form

  • Stepbytstepgirls
    Asked on April 29, 2019 at 9:31 AM

    Hi, we created a form a few months ago, and let it rest till now when we need it, and now it says that we do not have any forms created yet when i cle

  • Kiran Support Team Lead
    Replied on April 29, 2019 at 11:10 AM

    As I check your account Stepbytstepgirls, I see that there are no form created in your account. However, as I check the IP address, I notice that there is another account stepbystepkids registered using mark@stepbystepkids.org.uk and having some forms. You may be logged into a different account. Please check if this is the account you are looking for.

    If you are referring to a different account, please provide us with the account username or email address used to register the account or the form ID/URL so that we can check it further and assist you.

    Thanks!