Submission Forms limit

  • cantrade
    Asked on April 29, 2019 at 10:08 AM

    When I delete a form are the submissions for that form not deleted also?  If not, how do I delete submissions for forms that no longer exist.  I am getting a submissions limit warning message.

  • Richie JotForm Support
    Replied on April 29, 2019 at 11:38 AM

    Yes, when you delete the form the submission are also deleted.

    Make sure your forms are deleted/purged and not in your Archive or trash folder. You may also delete the submission data in the submission page.

    Guide:https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data'

    I have checked your account and it seems you're near your Total submission limit.

    You may refer to this guide for more information regarding limits. https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    If you need further assistance, let us know.