Payment should NOT be taken from my account this is a scholarship

  • Mariam Hamad
    Asked on April 29, 2019 at 10:52 AM
  • Welvin Support Team Lead
    Replied on April 29, 2019 at 12:27 PM

    I checked, and it appears that you have submitted a form that is created with Jotform. The form is this http://www.jotform.us/form/73337180351149 created in the account under https://www.summercityadventures.com/. The form is not integrated with any payment gateways that we have, so I presumed you have paid outside Jotform. 

    You should contact Summer City Adventures, and tell them about your concern. 

  • Mariam Hamad
    Replied on April 29, 2019 at 12:43 PM
    I had marked the chase account but I do not want it withdrawn from my chase account because he received a scholarship for this program. Will you please ensure it is not withdrawn from my chase account. Please
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  • Mariam Hamad
    Replied on April 29, 2019 at 12:43 PM
    It will overdraft my account if they automatically take it out
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  • Nik_C
    Replied on April 29, 2019 at 2:38 PM

    I'm sorry, but you have to contact the form owner regarding this, as my colleague advised. It is out of our control.

  • Mariam Hamad
    Replied on April 29, 2019 at 4:43 PM
    I am the owner this is my account. Who else would I contact? Are you
    talking about the owner of the company? If so I need the contact
    information.
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  • Welvin Support Team Lead
    Replied on April 29, 2019 at 5:18 PM

    Yes, the owner of the form/company. You should contact them through their contact us page from their website. Here's the link https://www.summercityadventures.com/contact-us/. At the footer of the website, you can also find their contact number. 

  • Mariam Hamad
    Replied on April 29, 2019 at 5:43 PM
    I did that & I received you can you give me a direct contact
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  • jherwin
    Replied on April 29, 2019 at 8:11 PM

    The direct contact is on their webpage: https://www.summercityadventures.com/contact-us/

    Either message them by contact form or call them by number posted on their webpages.
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