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janecollymoreAsked on April 29, 2019 at 2:09 PM
Hello JotForm Support,
I've built a registration form for clients to submit payment through PayPal. Everything looks good, however, the button is not allowing me to create a tax option for payment. I've even used the tax percentage option listed in the construction form, but (for some reason) it's not auto-populating into what I've built. Essentially, I'm able to list a purchase price, but tax isn't being added. Can you please help? Thanks. Photo attached below.
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Alan_DReplied on April 29, 2019 at 3:49 PM
Thanks for your detailed explanation. As far as I see, you have set up the integration correctly.A little addition, this feature is not available for subscription and donation-based payment types. Please see this article for more information about the tax option.
How to Add Tax to Your Payment Form