Could you please clarify the date my submission number resets?

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    signforcesc
    Asked on April 29, 2019 at 02:45 PM

    Could you please clarify the date my submission number resets? I thought it was a month from the date I started my account, but the 25th has come and gone with no reset in sight. Should I expect it on the first of every month?

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    Welvin
    Answered on April 29, 2019 at 03:57 PM

    The reset is scheduled every 1st day of the month, at 00 EST regardless of the account creation and payment (for upgrades) date. 

    Related guide: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits