What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Billing Concern: Downgrade Subscription

    Asked by joostklaver on February 16, 2013 at 05:14 AM

    I can downgrade to the 1.000 forms. but not to the 10.000 forms. the 10.000 is perfect for my business.


    can this be altered?



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    JotForm Support

    Answered by EduardoMendez on February 16, 2013 at 08:19 AM

    Hi there, 

    I have cancelled your current subscription.  Please sign up for the new plan using the link bellow:


    Please let us know if you need further assistance!