No notification is received when someone submits my form

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    Asked on April 29, 2019 at 06:18 PM

    I created a form yesterday and sent it to people. One told me she responded, but I never received an email informing me, and I don’t even see any created forms on my account. Here is the link to the form I created:

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    Answered on April 29, 2019 at 09:23 PM

    I checked the submissions page of the form you sent us and I see two submissions. The reason why you did not receive an email when someone submits your form is that you do not have a notification in your form.

    Please add one so you will receive a notification when someone fills and submits your form.

    Guide: Setting-up-Email-Notifications

    To view submissions of your form, please refer to this guide: How-to-View-Form-Submissions

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    Answered on April 29, 2019 at 11:43 PM
    I can’t see responses for the form because my account says I haven’t
    created any forms.
  • Profile Image
    Answered on April 30, 2019 at 03:28 AM

    I see your form is present under account:

    Can you please go to this page and login to account again to see the form?