Unable to submit when review before submit is enabled.

  • Profile Image
    SouthHobartFC
    Asked on April 29, 2019 at 07:07 PM

    Hi,

    We seem to have problems with our forms when we turn on "review before submit" in the form settings, as it won't let the client submit the form after reviewing. 

    Once we turn off this option, the form seems to work fine.

    Any idea why this happens?

    Cheers

    Frances

  • Profile Image
    Jed_C
    Answered on April 29, 2019 at 10:05 PM

    I cloned this form http://www.jotform.co/form/90288332326861 and was not able to replicate the issue. 

    Is your form embedded on a website or are you testing it using the link above? Or maybe you are referring to different form?

    Also, when it does not submit, is it stuck on "Please wait...." message? If you see any error, can you please send us a screenshot https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum.

    Looking forward for your response.