Can you please explain the rules regarding submission limit.

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    Iboayouth
    Asked on April 29, 2019 at 10:09 PM

    I don’t know why my form is disabled due to 100 submission limit. Can you please explain the rules regarding this matter?

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    Jed_C
    Answered on April 30, 2019 at 12:39 AM

    Free users only has a maximum of 100 submissions per month. You have reached 100 submissions that is why your form has been disabled.

    Your submission counter will be reset back to zero on 1st of the month.

    For more information about account usage, please check our guide here https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits.

    Let us know if you have any questions or if you need further assistance. 

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    Iboayouth
    Answered on April 30, 2019 at 12:07 PM

    Thank you Jed. Will I get a notification of the form going from inactive to active?

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    Michelle_J
    Answered on April 30, 2019 at 01:10 PM

    There won't be a notification when a form goes from inactive to active. You will need to check it when the monthly limit resets on the 1st day of each month.

    Hope this helps. Let us know if you need further assistance.