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saishkAsked on April 30, 2019 at 2:07 AM
Hi,
All our forms have stopped syncing submissions to Google sheet this day. I needed to reintegrate and re-share the forms to users to be able to have them synced again. But again, I noticed it's stopped again. I don't want to re-integrate several times just to make it synced with submissions. I did this for 50 forms and I don't need to do this again. Can you please fix this issue as soon as possible? Here's sample form: https://www.jotform.com/saishk/stamforddirect
Thanks,
Kim
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Nik_CReplied on April 30, 2019 at 6:04 AM
We're sorry for the inconvenience.
I manually pushed missing submissions to the spreadsheet for this form: https://www.jotform.com/saishk/stamforddirect
Could you please check if the issue persists.
Please let us know.
Thank you!
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saishkReplied on May 1, 2019 at 7:58 PM
Hi Nik,
Will this fix other forms too? We have 50 forms and I can't check and manually integrate each one of them. Not sure if issue still persists in any of those forms as it's hard to check all. Please help us fix those.
Thanks.
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saishkReplied on May 1, 2019 at 10:35 PM
This one is also not updated. https://www.jotform.com/saishk/2-LMIT-ptc-schedule
I am not sure how many other forms are not synced with Google sheet - please check and fix ALL forms that are having this issue? There's really no way for us to check all of them.
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BJoannaReplied on May 2, 2019 at 1:49 AM
Have you maybe edited your Sheets? Please note that edits made inside of a Sheet that is integrated with a form can break the integration and we do not recommend it.
I pushed the submissions of the other form you provided to your Sheet. Please test the form to see if new submissions are added to the Sheet. If the issue still persists, please re-intagrate the form again with the Google Sheet.
If you have issues with other forms, please provide us the URL's of those forms.
I also tested the integration with one of my forms and it is working fine.
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saishkReplied on May 2, 2019 at 7:51 PM
Hi BJoanna,
Noone has made edits with the form. Many forms have been experiencing this. And I needed to integrate all of them. We upgraded our subscription so we could create many forms, but we didn't know that we'll experience this problem, so please help us check and fix this problem.
These are the forms and please make sure they're always in sync with Google Sheet:
PP
https://form.jotform.me/saishk/pp-jlau-ptc-schedule
https://form.jotform.me/saishk/pp-trit-ptc-schedule
https://form.jotform.me/saishk/pp-myan-ptc-schedule
Gr 1
https://form.jotform.me/saishk/1-sper-ptc-schedule
https://form.jotform.me/saishk/1-asun-ptc-schedule
https://form.jotform.me/saishk/1-kpar-ptc-schedule
https://form.jotform.me/saishk/1-ckim-ptc-schedule
https://form.jotform.me/saishk/1-hbib-ptc-schedule
https://form.jotform.me/saishk/1-tbow-ptc-schedule
Gr 2
https://www.jotform.com/saishk/2-ivli-ptc-schedule
https://www.jotform.com/saishk/2-loma-ptc-schedule
https://form.jotform.me/saishk/2-lmit-ptc-schedule
https://form.jotform.me/saishk/2-nbuc-ptc-schedule
Gr 3
https://form.jotform.me/saishk/3-eeva-ptc-schedule
https://form.jotform.me/saishk/3-kstr-ptc-schedule
https://form.jotform.me/saishk/3-jnel-ptc-schedule
https://form.jotform.me/saishk/3-lmci-ptc-schedule
Gr 4
https://form.jotform.me/saishk/4-kenn-ptc-schedule
https://form.jotform.me/saishk/4-mbuf-ptc-schedule
https://form.jotform.me/saishk/4-arig-ptc-schedule
Gr 5
https://form.jotform.me/saishk/5-kbla-ptc-schedule
https://form.jotform.me/saishk/5-thar-ptc-schedule
https://form.jotform.me/saishk/5-spos-ptc-schedule
https://form.jotform.me/saishk/5-rgos-ptc-schedule
Gr 6
https://form.jotform.me/saishk/6-aqui-ptc-schedule
https://form.jotform.me/saishk/6-dmin-ptc-schedule
https://form.jotform.me/saishk/6-cton-ptc-schedule
Gr 7
https://form.jotform.me/saishk/7-tben-ptc-schedule
https://form.jotform.me/saishk/7-ahea-ptc-schedule
Gr 8
https://form.jotform.me/saishk/8-cpee-ptc-schedule
Art
https://form.jotform.me/saishk/erin-weselys-ptc-schedule
https://form.jotform.me/saishk/melissa-heagles-ptc-schedule
https://form.jotform.me/saishk/povis-laws-ptc-schedule
Mandarin
https://form.jotform.me/saishk/qian-wangs-ptc-schedule
https://form.jotform.me/saishk/ashleigh-shis-ptc-schedule
https://form.jotform.me/saishk/sherry-laus-ptc-schedule
https://form.jotform.me/saishk/huan-wangs-ptc-schedule
https://form.jotform.me/saishk/flora-lins-ptc-schedule
https://form.jotform.me/saishk/rayne-chens-ptc-schedule
https://form.jotform.me/saishk/caroline-lams-ptc-schedule
Music
https://form.jotform.me/saishk/tina-batchelders-ptc-schedule
https://form.jotform.me/saishk/jennifer-hedleys-ptc-schedule
https://form.jotform.me/saishk/christine-chans-ptc-schedule
Spanish
https://form.jotform.me/saishk/maite-rodriguezs-ptc-schedule
https://form.jotform.me/saishk/andres-gonzalezs-ptc-schedule
PE
https://form.jotform.me/saishk/lee-mcquades-ptc-schedule
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roneetReplied on May 2, 2019 at 11:29 PM
Could you please check these Forms if the submissions were pushed. I have manually pushed the submission in these Forms:
https://form.jotform.me/saishk/pp-jlau-ptc-schedule
https://form.jotform.me/saishk/pp-trit-ptc-schedule
https://form.jotform.me/saishk/pp-myan-ptc-schedule
Gr 1
https://form.jotform.me/saishk/1-sper-ptc-schedule
https://form.jotform.me/saishk/1-asun-ptc-schedule
If these Forms are still not synced then please let us know we will escalate this to our development team.
Thanks.