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    Form locks up - Can't advance or back up

    Asked by imaginginsider on March 20, 2011 at 01:46 PM

    Have a survey form with approximately 100 conditions/logic. 

    After personal information there is a category regarding Event/Wedding/Sports, etc. photography. If you select Event and put in the percentage of activity from 1-100% and then answer all the other questions and click "Next" the survey hangs for 10-30 in Firefox for Windows Home or never releases in Google Chrome for Mac OS X 10.6 (all using latest browser versions). 

    The survey is located at: http://photo-news.com/e/?page_id=1081.

    Any thoughts would be greatly appreciated. 

    Thanks in advance.

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    JotForm Support

    Answered by liyam on March 21, 2011 at 09:19 AM


    From the way how I looked at the form and tested it: It did not lock out your form.  It's just hiding the fields due to your conditions.

    I think what you really want to do with this is skip them, not hide them as it ended up simply showing the page breaks (next/back buttons).

    If you would try clicking your form countlessly, you will be surprised that you will find the submit button at the end of the tunnel.  I tried testing your form on both Chrome and Firefox.

    To add one more thing.  Your image just above the submit button, you'd notice that you have placed there a psd file instead of a web standard image format.

    Hope this helps. :)