One of my forms is not working correctly

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    BCTC
    Asked on April 30, 2019 at 09:16 AM

    Hello

    One of my forms is going to a white page near the end of booking before payment and I have looked through everything I can think and it seems fine. Also when I test it, it works perfectly but two other people have tried to use it and had this problem. Could you help me?

    The URL for the form is: https://form.jotform.com/BCTC/rachel-fawcett--booking-form

    Thank you

    Emily

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    BJoanna
    Answered on April 30, 2019 at 11:17 AM

    From the screenshot you provided I see that your form is embedded. I checked your website, but I was not able to and your form. Please provide us the exact webpage URL where the form is embedded. Also, please tell us if this issue is only related to a specific device or browser.