submission over the limit

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    kammerman
    Asked on April 30, 2019 at 02:29 PM

    Hello,


    is there any possibility of getting our quota reset a day early?  We accidentally overwhelmed our submission limit this month with only one day remaining, but we're expecting some submissions later today.


    Thank you for any help you can provide!

  • Profile Image
    Richie_P
    Answered on April 30, 2019 at 03:52 PM

    The monthly form submission limit would reset every 1st day of the month. Unfortunately, it is not possible to reset the submission a day early.

    For more information regarding limits, you may check this guide:https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    Hope this information helps.