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    Asked on February 16, 2013 at 02:05 PM

    This is kind of nitpicky but i have use a filter to further use the jotform emails, i once got an email from jotmails, it was only the once but why did that happen? Should i use a filter for both just in case?

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    Answered on February 17, 2013 at 12:24 AM


    Apologize for coming up this late. The dropdown selection from the Form Notifications settings only show, I think Jotmails have used by our server for some reasons. But yes, include this emails into your filter settings.

    I think this guide will help you understand that:  How to setup email alerts to prevent "emails not being received" issues.

    Let us know if you need anything else.