- JZL003Asked on February 16, 2013 at 02:05 PM
This is kind of nitpicky but i have use a filter to further use the jotform emails, i once got an email from jotmails, it was only the once but why did that happen? Should i use a filter for both just in case?
- JotForm SupportWelvinAnswered on February 17, 2013 at 12:24 AM
Apologize for coming up this late. The dropdown selection from the Form Notifications settings only show firstname.lastname@example.org, I think Jotmails have used by our server for some reasons. But yes, include this emails into your filter settings.
I think this guide will help you understand that: How to setup email alerts to prevent "emails not being received" issues.
Let us know if you need anything else.