We are currently not getting our forms emailed to us

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    bcsoryan
    Asked on April 30, 2019 at 03:04 PM
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    jherwin
    Answered on April 30, 2019 at 05:14 PM

    I checked this form: https://www.jotform.com/90646352942158 and see that you are using a private or company email. I also checked our mail logs and I see that all submissions or notifications were successfully sent to the recipients. The email listed is also not on our bounce list so you should be not having trouble receiving email from Jotform.

    Please try to whitelist Jotform IP and domains to your web/email hosting: Whitelisting-JotForm-IP-Addresses-and-Domains

    Please check the guide below for possible reasons why you are not receiving email notifications.

    Guide: Why-Am-I-Not-Receiving-Email-Notifications