Branding showing up on the PDF documents

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    Asked on April 30, 2019 at 05:14 PM

    I have a silver subscription and it says no branding, yet branding is popping up on the form after submission. How do we fix this  

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    Answered on April 30, 2019 at 07:15 PM

    We would like to apologize for the inconvenience.

    To fix the issue, please open the PDF editor by going to:

    Submissions > PDF > Customize PDF

    Then, click on the Remove Branding.

    This will remove the JotForm footer from generated PDF documents.