Unable to recover account password.

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    Forrest woodward 
    Asked on April 30, 2019 at 05:17 PM

    I have been trying to recover my password for several days and the 'forgot email' link does not work.

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    Jed_C
    Answered on April 30, 2019 at 07:20 PM

    We apologize for the inconvenience.

    I'm not able to find an account under woodwardf@verizon.net email. Please let us know the account username and email so we can check.

    About the forgot email link, do you receive email reset link, but password reset link always don't work? Or you haven't been able to reset the password via forgot password link https://www.jotform.com/help/489-How-to-reset-the-password?

    Looking forward for your response.