Problem adding form to facebook page

  • eviebpat
    Asked on April 30, 2019 at 7:38 PM

    Hello there, I've tried 2 ways to embed & add a tab to my facebook page but keep getting the followingg error: This page does not have permission to install the custom tab.

    Do you know how I can give permission and continue?


    Page URL: https://form.jotform.co/91197619908875
  • roneet
    Replied on April 30, 2019 at 11:19 PM

    1. Please make sure that your Facebook page is published and that you have permissions in the page (you must be page admin or editor) to add a custom tab.

    Problem adding form to facebook page Image 10

    2. You need to receive at least 2000 fan before allowing to add a static tab. So could you please check your page if you have 2000+ followers?

    Have you tried the iFrame method? Please refer to the guide below:

    https://www.jotform.com/help/82-adding-a-form-to-facebook-custom-iframe-app/

    Let us know if you have further questions.

    Thanks.