Problem adding form to facebook page

  • Profile Image
    eviebpat
    Asked on April 30, 2019 at 07:38 PM

    Hello there, I've tried 2 ways to embed & add a tab to my facebook page but keep getting the followingg error: This page does not have permission to install the custom tab.

    Do you know how I can give permission and continue?


  • Profile Image
    roneet
    Answered on April 30, 2019 at 11:19 PM

    1. Please make sure that your Facebook page is published and that you have permissions in the page (you must be page admin or editor) to add a custom tab.

    15224383373.png

    2. You need to receive at least 2000 fan before allowing to add a static tab. So could you please check your page if you have 2000+ followers?

    Have you tried the iFrame method? Please refer to the guide below:

    https://www.jotform.com/help/125-Adding-Forms-to-Facebook-Static-HTML-App-Method-

    Let us know if you have further questions.

    Thanks.