How can I force jotform to clear the cache - due to CDN

  • Profile Image
    Asked on February 16, 2013 at 11:27 PM



    I have the same issue others have had with cache not updating due to the Content Delivery Network.  I've changed the subdomain "form" to "www" as you suggested - but with no effect.  I am however using the embed javascript code.

    does that not work when using the javascipt embed code?

    can you manually clear the cache on form 30435202819953?



  • Profile Image
    Answered on February 16, 2013 at 11:34 PM

    This CDN/cache/synchronization problem seems Chronic, JF. I've had problems with this for weeks if not months, on and off. Is there an end in sight?

  • Profile Image
    Answered on February 17, 2013 at 03:13 AM


    I have just cleared your forms cache, please kindly re-check again. 

    Changes are meant to take effect instantaneously but our CDN Servers will sometimes take time to cache the form changes, so, changing the URL from http://form to http://www will help. Also, just to let everyone know that our developers are aware of this issue, they are working on that so your patience and understanding is highly appreciated.


  • Profile Image
    Answered on February 18, 2013 at 10:55 AM

    It worked!