forms are still having over the quota error

  • salessupport1
    Asked on May 1, 2019 at 7:49 AM

    Hello, 


    Can you please reactivate our forms, as we went over our quota last month, but our quota should have been renewed for this month, but our forms still don't work. 

    Our username is salessupport1

    Thank you, kind regards, 

    Judit 


    1556711351Jotform Screenshot 10

    Jotform Thread 1809637 Screenshot
  • Richie JotForm Support
    Replied on May 1, 2019 at 9:35 AM

    We are sorry for the inconvenience.

    I have cleared your form cache and your forms are not anymore in over the quota.

    forms are still having over the quota error Image 1 Screenshot 20

    If you need further assistance, let us know.