- SOLYLUNASFAsked on February 17, 2013 at 07:49 AM
- JotForm SupportEltonCrisAnswered on February 17, 2013 at 09:05 AM
Please use the following link to be able to downgrade or switch subscription from Professional to Economy Plan.
After switching your subscription, we'd suggest to cancel your Professional Subscription via Paypal. To do that, you have to login to your Paypal account and cancel is there since your Professional Subscription was paid directly via Paypal. Here's how you can cancel your Professional Subscription through Paypal.
1. Log in to your PayPal account
2. Find the latest payment you have made to Jotform
3. Click on the subscription number for that transaction
4. Click on the "Cancel Subscription" button.
You can also visit this page for a more detailed explanation on how to cancel a Paypal subscription.
Let us know if you have further questions. Thanks!