What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Change Subscription To Economy Plan

    Asked by SOLYLUNASF on February 17, 2013 at 07:49 AM
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    JotForm Support

    Answered by EltonCris on February 17, 2013 at 09:05 AM

    Hi,

    Please use the following link to be able to downgrade or switch subscription from Professional to Economy Plan. 

    http://sites.fastspring.com/interlogy/product/jotformeconomy?referrer=SOLYLUNASF

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    After switching your subscription, we'd suggest to cancel your Professional Subscription via Paypal. To do that, you have to login to your Paypal account and cancel is there since your Professional Subscription was paid directly via Paypal. Here's how you can cancel your Professional Subscription through Paypal.

    1. Log in to your PayPal account
    2. Find the latest payment you have made to Jotform
    3. Click on the subscription number for that transaction
    4. Click on the "Cancel Subscription" button.

    You can also visit  this page for a more detailed explanation on how to cancel a Paypal subscription.

    Let us know if you have further questions. Thanks!