We are not receiving the submission by email for a form

schools216

Asked on May 2, 2019 at 2:29 AM

When we did a test run of an online form with a PDF upload, we are not receiving the submission by email. It is coming through when we view submissions but still no email. Would be grateful for help? Thank you.
AndrewHag

Replied on May 2, 2019 at 5:39 AM

Could you please share the URL of the form? I checked your last edited form 80015691436959. However, I am not able to find any file upload field in the form.

Also, please confirm that you are not receiving the notification email or it is only the uploaded PDF file that you didn't receive?

If it is only the PDF file, please go to Settings > Emails > Notification email > Advanced and make sure that Send Uploads as Attachment field is enabled.