What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submission limit with get more options.

    Asked by adaskruk on February 17, 2013 at 06:15 PM

    I've made a facebook post and tweeter tweet about Jotfotm.com so I should have 50 more free submissions per month. But on My Forms page I'm still seeing only 100. What is my actual limit?

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    JotForm Support

    Answered by EltonCris on February 18, 2013 at 01:33 AM

    Hi,

    The changes should effect instantly, if you can't still view the changes on your end. Please logout and log back in.

    I can see from here that the 50 submissions limit is already added to your account.

    Thanks!

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    Answered by adaskruk on February 18, 2013 at 09:06 AM

    Ok. When I'm on the same site (in acount setting, get more!) I see there are 150 subs. But when I come back to My Forms and click on the account menu (as You did) I see still 100 subs, even after many relogins.

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    JotForm Support

    Answered by Welvin on February 18, 2013 at 10:59 AM

    Hi,

    I think that is just a delay, please let us know if the information about your submissions (when viewing My Forms page) still won't change up until tomorrow so we can forward this to our developers. 

    Thanks for your help, patience and understanding.