Connecting Stripe ACH account

  • tequa86
    Asked on May 2, 2019 at 1:51 PM

    I finally got the stripe account to be linked to the form that I created. I want to thank those that continue to help me get this form up and running. It is asking that I verify the amounts that were transferred to my account from Stripe however no funds have been transferred. 

    Jotform Thread 1811405 Screenshot
  • Mike
    Replied on May 2, 2019 at 3:14 PM

    According to the Stripe documentation, the ACH payments are not instant:

    ACH payments take up to 5 business days to receive acknowledgment of their success or failure. Because of this, ACH payments take up to 7 business days to be reflected in your available Stripe balance.

    You can only accept funds in USD and only from U.S. bank accounts. In addition, your account must have a U.S./USD bank account to accept ACH payments.

    So you may want to check the balance after some time.

  • tequa86
    Replied on May 2, 2019 at 3:28 PM

    it is asking me to verify the account. Is it going to take the 5 days in order to get the account verified? 

  • Mike
    Replied on May 2, 2019 at 5:14 PM

    As far as I understand, this is the form submitter who needs to verify their bank account.

    Please take a look at the next guide to find out how the Stripe ACH payments are being processed:

    How to integrate Stripe ACH Manual with your form