What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Our forms are temporarily unavailable form the website. Do you have any idea why this is happening? It is loosing us business as I type this!

    Asked by walkingtreetravel on February 17, 2013 at 07:43 PM

    https://www.walkingtree.org/forms/custom-app/

     

    https://www.walkingtree.org/forms/student-app/

     

    Are just a few of the pages. 

     

    Please respond asap. 

    Paul Laurie 303-886-7391

     

    Page URL:
    https://www.walkingtree.org/forms/student-app/

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    JotForm Support

    Answered by abajan on February 17, 2013 at 11:43 PM

    Hi Paul,

    Sorry to hear about this. Try changing the form's URL from

    https://form.jotformpro.com/form/21911266208954

    to

    https://secure.jotformpro.com/form/21911266208954

    and let us know if it helps. I've also cleared the cache from our end.

    Thanks.

  • Profile Image

    Answered by walkingtreetravel on February 18, 2013 at 10:12 AM
    Thanks, this worked. What concerns me is that I had to discover this
    problem was happening and was not informed that something happened from
    your side to cause this problem. Do you know what happened that this change
    was necessary?
    Paul
    Director
    Walking Tree Travel
    www.walkingtree.org
    info@walkingtree.org
    PO Box 18636
    Denver, CO 80218
    303-396-5653 (cell)
    720-306-3204 (fax)
    Like us on Facebook
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    IMPORTANT: Please take note of our new email address and add it to your
    contact list so our emails don't end up lost in spamland. Thanks!
  • Profile Image

    Answered by jeanettebmz on February 18, 2013 at 11:40 AM

    Our developers set the form SSL embed version to secure subdomain, so when a form is embedded to SSL , the location now is   https://secure

    You probably made a manual change to only  http rather than grabbing the code generated by the builder , which is   https://secure