Text area content is not showing up on email

  • Profile Image
    Asked on February 17, 2013 at 11:19 PM

    Hi there, please watch the following video so that you can better understand what the problem is:

    My account is: sexchoc@tpg.com.au

    Username is: snoodlenoodle1

    The form in question is in the 'Denture Repairs' folder of my account.

    I need this resolved ASAP because the client would really like to have his website completed.


    kindest regards

    Louie Veleski

  • Profile Image
    Answered on February 18, 2013 at 12:17 AM

    Hi Louie,

    The notification is missing the tag for the comment box. That tag is {yourMessage}

    You may be wondering how I know it's {yourMessage}. In the notification, you'll see a menu on the right labelled Form Fields (similar to that below)

    If you click Your Message in that menu, you'll see the {yourMessage} tag appear in the message at the insertion point.

    Alternatively, you could just create a new notification. Either way will work just fine.

    If you would like further assistance with this, we'd be happy to help.