What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not updating on my website

    Asked by jwatrips on February 17, 2013 at 11:55 PM

    Hi guys,  I have been able to edit and save new questions on my webform, however, it is not updating on my website.  When I select "preview" the pop-up window displays the correct information but when i select "open in a new tab" or simply click refresh on my website the form has not updated in both of those cases.  Could you help me with this as I'd like to make the form live as soon as possible?





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    JotForm Support

    Answered by EltonCris on February 18, 2013 at 03:07 AM

    Hi Chris,

    Check your form now, it should now display the updated changes you've made on your form. If you can't still see the changes, please clear your browsers cache and cookies and recheck your form. Thanks!