What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Account Disabled

    Asked by sub2 on February 18, 2013 at 03:02 AM

    Hello Sir ,

    I had created an account with following Credentials 

    Username  - sub3

    password   -  chamleel

    This is the form Link for it.  http://form.jotform.me/form/30221773061443

    But none of the Forms in this account are available and I get the Below mentioned error after logging in for each form.

    after each submissions in the form created using this Account displays the below mentioned error.

    Please verify.

     

       
    Form Disabled
    This form has been disabled
    Details: Form did not pass status check
       
    Page URL:
    http://form.jotform.me/form/30221773061443

  • Profile Image

    Answered by gori-mathew on February 18, 2013 at 04:46 AM

    Hi,

    The reason as to why the account(sub3) has been disabled is that it has hit the basic account submission limit which 100 per month.

    To increase your form quota submission and hence avoid reaching the form limit such fast, you need to upgrade your account to premium or professional account that has higher quota allocation.

    I hope this clarifies the reason as to why this has happened.