Form does not show up in Facebook page.

  • Liezel
    Asked on May 3, 2019 at 8:07 PM

    The page I want to add the form to does not come up as an option, is there any way I can change that?

  • Ashwin JotForm Support
    Replied on May 4, 2019 at 7:39 AM

    I am sorry for the trouble caused to  you. Do you get  any error message when you add form in Facebook page?

    If you are getting error message "This page does not have permission to install the custom tab.", this is caused because of Facebook adding a rule of having 2000 followers/fans to create Custom tabs.

    Do get back to us if your facebook page has 2000 followers/fans and still form is not being displayed, we will take a look.

    We will wait for your response.

  • GoldResc
    Replied on May 6, 2019 at 1:50 PM

    Think I have solved the mystery, only one form allowed on FB and I do have a form coming up under my Contact Us page, that is probably why the page does not show up again. 

  • Richie JotForm Support
    Replied on May 6, 2019 at 3:03 PM

    If you want to add another form, you may use the Static HTML tab, kindly check this guide:https://www.jotform.com/help/82-Adding-a-form-to-Facebook-Custom-iFrame-App-

    If you need further assistance, let us know.

  • GoldResc
    Replied on May 6, 2019 at 3:35 PM

    Thank you :)