What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My forms are blocked, but it's not over the limit.

    Asked by marketingnt on February 18, 2013 at 09:53 AM

    Hi!

    I have 145 submission/month and at this moment I've only received 112, but my forms have been blocked and it's not working anymore. It's very important for the website. Please, can you solve that problem?

    Thank you!

    Thiago Torrano!

    Page URL:
    http://form.jotformz.com/form/23654127929663

  • Profile Image

    Answered by jefreylandicho on February 18, 2013 at 11:55 AM

    We apologize for any inconvenience this may have caused.. I have process a manual clear form caches. Can you please try again and see if it works.

    If you are still having trouble, please let us know.

  • Profile Image
    JotForm Support

    Answered by Welvin on February 18, 2013 at 12:00 PM

    Hi Thiago,

    I think I have sorted that already upon your inquiry on this thread: http://www.jotform.com/answers/181308-Account-Overlimited-While-still-having-44-submissions-left.

     

    Thanks