My forms are blocked, but it's not over the limit.

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    marketingnt
    Asked on February 18, 2013 at 09:53 AM

    Hi!

    I have 145 submission/month and at this moment I've only received 112, but my forms have been blocked and it's not working anymore. It's very important for the website. Please, can you solve that problem?

    Thank you!

    Thiago Torrano!

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    jefreylandicho
    Answered on February 18, 2013 at 11:55 AM

    We apologize for any inconvenience this may have caused.. I have process a manual clear form caches. Can you please try again and see if it works.

    If you are still having trouble, please let us know.

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    Welvin
    Answered on February 18, 2013 at 12:00 PM

    Hi Thiago,

    I think I have sorted that already upon your inquiry on this thread: http://www.jotform.com/answers/181308-Account-Overlimited-While-still-having-44-submissions-left.

     

    Thanks