Email saying My account has been disabled?

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    SimonGare
    Asked on February 18, 2013 at 01:10 PM

    Hi, I am using the free version and have 2 forms of which only 1 has been submitted and it says my account has been disabled, why and what do I need to do?

     

    Thanks

    Simon

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    Welvin
    Answered on February 18, 2013 at 03:04 PM

    Hi Simon,

    Apologize for that! But I think everything have been sorted. I've check your account and it is already active. I guess that Auto Suspension was caused by your form name "Facebook", this term is commonly use by Phishers and our Phishing Filter is very strict to this.

    Let us know if you have any further concerns.

     

    Thanks

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    SimonGare
    Answered on February 18, 2013 at 03:28 PM

    Thanks for the response, I will upgrade once I have finished testing.

     

    Thanks

    Simon

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    Welvin
    Answered on February 18, 2013 at 03:29 PM

    You are welcome! Have a great day!