What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email saying My account has been disabled?

    Asked by SimonGare on February 18, 2013 at 01:10 PM

    Hi, I am using the free version and have 2 forms of which only 1 has been submitted and it says my account has been disabled, why and what do I need to do?

     

    Thanks

    Simon

    Page URL:
    http://www.bookyourmanandvan.com/turbomove.aspx

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    JotForm Support

    Answered by Welvin on February 18, 2013 at 03:04 PM

    Hi Simon,

    Apologize for that! But I think everything have been sorted. I've check your account and it is already active. I guess that Auto Suspension was caused by your form name "Facebook", this term is commonly use by Phishers and our Phishing Filter is very strict to this.

    Let us know if you have any further concerns.

     

    Thanks

  • Profile Image

    Answered by SimonGare on February 18, 2013 at 03:28 PM

    Thanks for the response, I will upgrade once I have finished testing.

     

    Thanks

    Simon

  • Profile Image
    JotForm Support

    Answered by Welvin on February 18, 2013 at 03:29 PM

    You are welcome! Have a great day!