What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Did my upload from BNATN come thru successfully Video name was BNATN Banquets Green Lights

    Asked by Tim Chavers on February 18, 2013 at 02:03 PM
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    JotForm Support

    Answered by Welvin on February 18, 2013 at 03:25 PM

    Hi Tim,

    Can you please elaborate this question to us, I seems can't understand what this question for.

     

    Thanks

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    Answered by Tim Chavers on February 19, 2013 at 04:46 AM
    This is for a Marriott project you should have received a video from this property BNATN
    Thanks
    Tim
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    Answered by Tim Chavers on February 19, 2013 at 04:46 AM
    JotForm has a contract with marriott engineering group with a task for the hotel to load a video I loaded the video this am but did not receive a conformation from Jot
    Sent from my iPhone
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    JotForm Support

    Answered by EduardoMendez on February 19, 2013 at 08:46 AM

    Hi there,

    We would be glad to look intot that for you.  However, we have over 1 million users.  In order to find the upload you mentioned, we would need to know where is the form you used to upload the video.  

    Can you please share the URL of the form?  

    I'll wait for your response!

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    Answered by Tim Chavers on February 19, 2013 at 10:06 AM
    Thanks Eduardo
    Will get the URL to you tomorrow
    Sent from my iPhone
  • Profile Image

    Answered by Tim Chavers on February 21, 2013 at 04:17 AM
    Just tried to resubmit, the number on the file was 30148309621953 it eventually timed out
    Tim
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    JotForm Support

    Answered by Welvin on February 21, 2013 at 07:34 AM

    Hi Tim,

    I've check your form and your recent 2 test submissions went through. You also have the correct settings for the E-Mail Notifications, please kindly check this guide:

    How to setup email alerts to prevent "emails not being received" issues

    This will help you resolved issues with email notifications.

    Let us know if you have any further questions.

    Thanks