What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happened to my folders???

    Asked by andrewsalumni on March 21, 2011 at 09:27 AM


    after loging in today i noticed that all my folders are gone! what happened to them. 

    I have forms in folders and now they are just displayed in a giant list.\

    my user name is andrewsalumni

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    JotForm Founder

    Answered by aytekin on March 21, 2011 at 05:09 PM

    You are probably on the All tab. Click on Main tab to see your folders.

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    Answered by andrewsalumni on March 21, 2011 at 06:21 PM

    neither all or main have any folders. also everytime i login there are forms that are just there created empty and i did not created them.


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    JotForm Founder

    Answered by aytekin on March 22, 2011 at 01:46 AM

    Yes, your forms seems to be geniunely missing. :) There must be a bug it is almost impossible to find it. Do you remember what you changed last? Have you changed or upgraded your browser recently?