Integrating Campaign Monitor with JotForm

  • IndependentSector
    Asked on May 7, 2019 at 11:56 AM

    Hi there - 

    We use Campaign Monitor as our email client and have two WordPress websites. I've tested the JotForm plugin for WordPress and it works great -- but we're running into trouble with the JotForm/Campaign monitor API integration. To integrate JotForm with Campaign Monitor, there is a required mapping of a Campaign Monitor field called "Full Name." We do not use that field in Campaign Monitor and instead use separate "First Name" and "Last Name" custom fields.

    Is there a way to turn off this requirement in the JotForm/Campaign Monitor integration? I think that's only viable way that we could make this work. I've attached a screenshot for reference. 

    Thanks for your advice.

    Jotform Thread 1815486 Screenshot
  • Nik_C
    Replied on May 7, 2019 at 1:38 PM

    I'm afraid that I don't see the way to remove the full name from integration, but you can create custom fields in Campaign monitor: https://help.campaignmonitor.com/create-custom-fields-for-first-and-last-names and then integrate.

    Then you could pass any field to that Full name field (if you don't need it) so you could actually integrate.

    You can add a field in your form, make it hidden, and integrate with that Full name field.

    Could that work for you?

    Please advise.

    Thank you!

  • IndependentSector
    Replied on May 7, 2019 at 1:41 PM

    Ah, that might work! I'll give it a shot. Thanks, Nik.