Can I use two different types PayPal payment options on one Jotform?

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    Asked on May 07, 2019 at 04:20 PM

    Can I use Sell Products and Donations PayPal payment options on the same Jotform. How?

    Can the user type in a reason for the donation along with the donation amount?


    Lisa Harris

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    Answered on May 07, 2019 at 06:54 PM

    I'm afraid you can only select one from the available payment types in a payment field.

    However, there is a workaround where you will select "Sell Products" as the payment type and have a product item priced at $1.00 with a textbox as its quantity field where your respondents can enter an amount that will serve as a donation.

    Here is a Sample Form for that —


    In that form, I have hidden the checkbox and the price of the "Donation" product item.

    As for your other concern, you can collect a reason from another field outside the payment field. And, on the PayPal Integration, there is a "Fetch Data from a Text Field" option under Additional Gateway Settings where you can select that field to include its value in the transaction details.


    The screenshot below shows how it will appear on your PayPal account when you view the transaction.


    If you have other questions or concerns, please do not hesitate to let us know.