Hi there, I am currently having issues with one of our forms, particula

  • LATMigration
    Asked on May 8, 2019 at 3:03 PM

    Hi there,

    I am currently having issues with one of our forms, particularly with the notification emails. I have double check the notification email settings and compare them against other working forms and also against Jotform support articles. Submissions are working fine as they can be found in the submissions section but notifications are not being sent to either of the two addresses I have setup. I would greatly appreciate if there´s any advice you can provide me on how to fix this issue.

    Cheers

  • David JotForm Support
    Replied on May 8, 2019 at 4:34 PM

    I checked your most recent form and no emails were currently set:

    1557347670Capture Screenshot 10

    If there is another form we should check other than your "Survey" form, let us know which form and we can take a look.