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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    form randomly disappears on website?

    Asked by robinspalding on February 18, 2013 at 08:09 PM

    i use wordpress for my website and i copy pasted the code of form into page and sometimes it shows and sometimes it disappears. (in fact the code will vanish off the html of page?) don't know how to fix this?

    Page URL:

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    Answered by osyrys14 on February 18, 2013 at 09:42 PM

    How long ago did you publish it on your wordpress site?  It could be something as simple as your saved files not being copied to the sites backup/mirror servers yet.

    In addition, your link gives a 404/page not found error when I click to check what's happening.


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    JotForm Support

    Answered by Welvin on February 19, 2013 at 01:05 AM

    Hi Robin,

    Please kindly check the webpage given, it gives us a 404 Not Found error. Just please make sure that you have the codes pasted on your WordPress HTML Editor. Furthemore, please try embedding your form using the iframe method: How to get your Form's Iframe Code.