What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable tot Downgrade Account

    Asked by pspa on February 19, 2013 at 12:41 AM

    When I follow the steps as I've read to downgrade my account it does not let me and directs me to this support form. Please advise.

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    Answered by jefreylandicho on February 19, 2013 at 12:47 AM

    Thank you for using Jotform.

    I have checked your account and it is already scheduled for downgrade on 2013-03-16.

    If you need further assistance, please let us know.