What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't seem to save changes

    Asked by pkirkkev on February 19, 2013 at 01:44 AM

    I have made changes (corections) to a saved form re-saved it but it continues to come out the same (incorrect) way on my web site, driving me crazy! when I copy to the site has the same errors as though I did not correct them. Please help me I don't understand why I cannot save changes once on my site. My only option is to do the form over again (lot of work)  

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    Answered by REMniOFF on February 19, 2013 at 02:25 AM

    Clean the browser cache by clicking CTRL+F5 or mannualy in browser settings.

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    JotForm Support

    Answered by EltonCris on February 19, 2013 at 07:41 AM


    It should now be fixed. Kindly check your form once again.

    The problem is caused by a replication delay between our servers but I have now cleared your form cache so it should now be fine.

    Would suggest to clear your browser's cache and cookies if the form remains outdated. Thanks!