What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    messages are coming through as spam

    Asked by muffinman2k6 on February 19, 2013 at 03:50 AM

    When people submit forms, the email I recieve comes through as SPAM. Is there anyway to stop this?

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    JotForm Support

    Answered by EltonCris on February 19, 2013 at 07:45 AM


    Please check the following article as it may help prevent this issue specially using noreply@jotform.com as your form notification's sender email.

    How to setup email alerts to prevent "emails not being received" issues

    Let us know if you have further questions. Thanks!